Hello Marvel Phx, Thank you very much for the information. it is impossible to get a refund for the parts since the company is gone, doesnt exist also they did have mentioned on the site no refunds for completed kits. Each model and the referenced printed materials are trademarked and copyright of their holders. The GCM Racing Gallery at USTE is one of the toughest scale Show and Shines in the country, if not the world. from United Kingdom Thank you for your time and effort doing this. The Eleanor was the only Mustang I was interested in building. This is completely unacceptable. Youve turned my despair into hope. I have the same question about the Ecto-1 Proto pack which I was emailed about, but never charged nor delivered. Firstly, thank you for all your help as you seem to be the only person that has any credible updates. There is no need to flood the websites or contact Fanhome customer support at this time. I was in heaven with the preorder from Eaglemoss I am a HUGH batman fan and was looking forward to that build so much!!! Thanks and keep up the great work WE ALL APPRECIATE IT!!!!!!!!!!! it has slowly been affecting builds. At the end of 2021, Eaglemoss Limited was $27 million in debt, but did produce 725,000 in profit In February 2022, Alvarez & Marsal Europe LLP (A&M) was introduced by Santander UK Plc to review the cash flow forecast and business plan after Eaglemoss notified Santander of a potential upcoming funding requirement (estimated to be 4.5 million). Measures 27" x 14" x 1.5" and has a mirrored surface to display the underneath of the car and a BACK TO THE FUTURE display plate on the front. Conversione FERROVIARIO Issue 158 Eaglemoss torna al futuro DeLorean Mondadori. Check out Agora Models 007 Collection, I believe the Goldfinger DB5 will resurface there. Finally, something I found interesting is that many of the licensor/publishers are focused on resuming service here in the United States first. It depends, i am guessing they told you the package shipped? I expect a response. Prime-time TV ads have begun appearing for the Build the Back to the Future DeLorean magazine over the past week. It is expected to be online in a few more days. i haven't seen any info on them since the 9th where i was told the end of this month is when the shipments resume. 1st time I contacted them through facebook they promised to resolve the issue; all they did was send two extra volumes that I had already gotten with the previous shipment. she said nothing at all is going to interfere. I will continue my Enterprise following my Model Remodel plan. Im in the midst of the Enterprise build, and you have genuinely made a positive difference in my life. I just got a pile of junk sitting in my hobby room. they are real but they need time to make a comeback. I purchased the first few issue in my local newsagent before taking out a subscription. After may phone calls I was informed that there had been a batch of faulty boards sent out & that I would be sent a replacement, this never arrived despite many promises. Eaglemoss sent me the Display Base for the DeLorean. Fanhome (part of the DeAgostini family) purchased the stock and license for each of these collections only, so well need you to sign up again as we do not have the customer base for anyone in the UK/EU. Find many great new & used options and get the best deals for 1:8 SCALE EAGLEMOSS BACK TO THE FUTURE BUILD YOUR OWN DELOREAN ISSUE 56 W/ PART at the best online prices at eBay! The more information PCT/IXO receives about the waiting customers and where they are at in their builds, regardless of country, the more they will be work with to make it all happen. Total 59.99 GBP Delivery times may vary, especially during peak periods. I just want to remind everyone that I am not affiliated with PCT/IXO. Yes, but I was hesitant to put it up. Or give a refund for the amount wasted on a project that cannot be completed Next step i will file a criminal complaint for fraud. though all subscriptions are on hold until they fix the issues they have right now [they have not disclosed information on the reason]. This is great, thank you! last year their was supply issues. However, still no ETA on this new site going live just yet. Very curious if we expect this to be a weeks, months, or longer wait? Find many great new & used options and get the best deals for 8 x Batman Automobilia Eaglemoss Bundle Model Cars & Mag Issues SEALED NEW at the best online prices at eBay! We cant advise on how to reclaim any money already paid to Eaglemoss For further advice please contact your card/account provider. September 2019 Issue 35 - Frame: Front Wheel Arches Issue 36 - Frame: Rear Pontoons Issue 37 - Frame: Rear Wheel Arches Issue 38 - Frame: Heatshield Plate, Front Wiring, Jack Stands Desired outcome: That is why myself and others have been sharing the link as wide as possible. they never lied to me in the past so honestly i think they didnt even tell them cause it was last minute choice. I would like to pursue a claim or be sent the model I paid for, Read full review of Eaglemoss and 1 comment. We cant carry on the instruction, so we recommend you cancel the current Direct Debit from Eaglemoss. Fanhome/DeAg is a separate company and are under NO obligation to provide the same service agreements that may have existed in the past. I have never had such a bad experience in customer service any where! Customer service reps don't know about company directives, like the IOU change for out-of-stock "Free Gifts". Second, build instructions *will* be included for the supplied parts. Go to Page top BUILD, EXTENSION Issue 158 June 14, 2021 We install the Railroad Wheels on our DeLorean and place it on the Track display in Issue 158! I've received 4 or 5 kits, and want the project to continue somehow. Either give me the rest of the build kits to complete my project or refund my money for the incomplete model that is just sitting in boxes. Thank you so much for everything you have done to keep up. This site uses Akismet to reduce spam. The last issue I received from eaglemoss was issue 28. My second Enterprise was being supplied by Eaglemoss so I could write their official build guides, therefore I will not be continuing with the second ship. Then I was charged 65.40 on 05-12-2022 , 65.40 on 06-06-2022 and 130.80 on 06-21-2022. This is for anyone that is looking for the orrery. Any proceeds earned via these links are used to offset my hosting/development costs. Am curious regarding if you will have to pay for the missing parts. At issue 82, I am SOOOO excited to finish it, and it looks awesome. I had a pre-paid plan with Eaglemoss, can I carry that on? i have been sending updates here since i found out about them going under. The exciting news is that tomorrow both Enterprise-D and Ecto-1will be opened for pre-order for UK/USA/DE customers only. Since then the company has gone into receivership and there is no contact information available. I have corrected his update accordingly. At Fanhome, we have the official licenses, so we are committed to providing you with every single delivery, from the first to the last, no matter which one you start with. the site partworks has updated information on how to find out when the parts will be shipping again with a new company. There is even a link to the PDFs of the magazines up to issues 67-70. Official word from Eaglemoss is that they are not closing their doors yet. All this unfortunately took some time, and we do apologize to have been keeping you waiting so long. Hope for the best and thanks for keeping us informed MarvelPhx. Schneller Versand!!! Which is super frustrating!!! A member of Fanhome clarified a few things regarding their involvement with resuming the partwork models from PCT/IXO: The information is coming fast, I will try my best to keep up! There were some people asking if the price for the parts would be cheaper with Eaglemoss out of the picture, however given the current global shipping and general cost increases, this is likely not possible. Everything here is based on the subscription version. i sent a email to their HQ so maybe they have an answer. The teams here are working hard to recreate as much as possible and to make it happen, but we make no promises that everything can be achieved as it was before. I am trying to build the Ghostbusters Ecto- 1. Fanhome currently can only ship to the UK/US/Germany. Free delivery for many products! As you may remember the last company changed warehouses a few times and the mess of that still needs to be cleaned up as stock is all mixed up, no records on stock levels etc. You should share your information with IXO, not me. Dummy shipment confirmation emails without real shipment tracking. I am curious as to why I received E-Mails from ixo with Links to help me recover my build of my Ghostbuster collection. https://mypartworks.com/blog/eaglemoss-update/ I am sorry to say that the planned launch/update for today on all the collections has been postponed, now there is a lot going on behind the scenes and not all goals have been achieved on time. Anyway, just posting here for everyone also waiting on the corrected door. We have been asked if we will be supplying the binders for these collections currently we are still waiting on confirmation on if and how these will be offered. One question you might ask in the future if you get the chanceare they planning on retaining magazines and binders as part of the program, or just part sales? Back to the Future is a trademark and copyright of Universal Studios. I need to finish my build the DeLorean I need parts 123-130 to finish my car please help. I cant thank you enough for the information your providing. If i had not read on this site then i was nowhere and had nothing. Transaction date No monthly subscription. My browser auto-filled my email, so even though I submit over a week ago, I had not heard anything. the company is now in administrator status. get parts to me and no more problem. I am interested in finishing the build I am almost halfway done. Id like to also extend my thanks to MarvelPhx. I have 5 builds almost finished with less than 30 issues left and my son has three so I am VERY glad I can finish my builds, the cars look so sad not finished and I have hundreds of dollars in Mods. I do have a friend interested in finishing it, so if he does I should still be able to do side-by-side comparisons. Immer wieder gern!!! Can I just say Thank you to MARVELPHX real quick. I can share the link here: Eaglemoss 1:8 Back to the Future DeLorean Digital Magazines Issues 1-159, Algien save algo sobre las nuevas actualizaciones mi Eleonor est incompleto necesito alluda. The website is live, but its just a coming soon/notify situation. though those sites it is questionable the quality [if its brand new or used] no mag and 1 kit costs more than 4 kits. [protected]@gmail.com please and thank you. I ordered the Firefly model in March 2022 and after many emails to Eaglemoss I find out that they went Bankrupt I am awaiting further information from PCT/IXO. I just wanted to get to the bottom of it and share what I found with all you other builders out there. Desired outcome: unfortunately Eaglemoss is protected from lawsuit. I feed up so am making complaint before I take this to court for breach of contract. Whist building it, I always looked at the PDFs instructions that were supplied online by Eaglemoss as I think these were easier to follow than flicking through the magazine. not even customer service 6 days before they filed even knew about it. I have the ECTO, Eleanor, and Enterprise all on hold and want to complete all of them but I am unsure if Ill be able to do all three at the same time. Fair enough. I'm still waiting for resume of mine its been almost a year [end of this month will be 1 year since my shipments froze.]. Im up to issue #81 then book left in the dust. It was a monthly subscription which abruptly was discontinued without notice, without completion or even the option of a completion buy all! This comment was posted by a verified customer. hope that means ill get ecto1 access soon. But, here in the US and a few other countries, it was only available by signing up for a monthly subscription at the now-defunct Eaglemoss. Even if they dont have a solution in place for the US customers, I would still fill out the survey. In many countries, it was available for purchase directly at local newsagents. Eaglemoss build - Back to the Future Delorean 1/8 Scale Issues 1-62. Thank you . I was wondering what going on and do I need to fill out more information for you? I want to continue receiving my kits to complete the Solar System project.. Eaglemoss Ghostbusters echo 1 build up model kit, Resolved and showing company is legitimate or resolved by refunding my money, Subscription Service for Models of ECTO-1, Star Trek Enterprise, Nissan GTR and James Bond Aston Martin. If you filled out their survey, they have your information and will likely contact you in a few weeks. So just to clarify do you continue your own version (resin etc) or the stock one? It was nice to have one place to get updates. We do plan to offer the premium items and specials for each of the collections. My emails were never answered and my money has not been returned. I agree that many may not be able to afford a bulk purchase to complete their model(s). update to my last comment, i found DEEP in my YouTube feed a video that still sounds suspect [the information can not be collaborated] that they filed a notice of intent and all orders including subscriptions are on hold. Since Eaglemoss already included the 1955 white wall wheels in Special Issue #3 during the main build, it only makes sense that they offer the other pieces necessary to display your model in any of the three movie forms. I have blanked it out here. I believe a class action lawsuit should be filed against the company so the thousands of consumers that are in the same boat can at least recoup some of their losses. Or? Mik S. I havent heard a thing about the Solar System Orrey. Marvelphx i just got a email from ixo/fanhome. now they are in notice of intent/chapter 11. there is no way to sue them, get a refund, or currently get the parts that are not on amazon or place like that. There is no way I can buy it all at once. These sites will allow us to either pre-order or sign up for notifications when the models are ready to start shipping. I asked BAC about this and said the same thing to him. I provide this information to help others. For a few issues, I saw an add for a company that is selling what looks like the one from Eaglemoss. Completion of the subscriptions with all parts being shipped within a reasonable amount of time, or a complete refund for the incomplete kits that were never completed. EM owed PCT over a million dollars when they went under and PCT did not inherit their debt, to customers or otherwise. Ship all missing items ASAP. Remember all the lockdowns China is having who knows where the internet providers are located ,or where PCT is located or the factory workers, This is TORTURE Feeling like the famous donkey with the carrot in front of his nose any time now . According to a tweet from Ben Robinson a second company has taken over the builds do you know anything about that. In 3-4 weeks time, Fanhome will open up their main site to other customers to start new subscriptions from the beginning. I am building the Enterprise d I stopped on book 16. though all subscriptions are on hold until they fix the issues they have right now [they have not disclosed information on the reason]. Subtotal 49.99 GBP Apparently, they are way better in the UK. His question In English: Does anyone know something about the new updates my Eleonor is incomplete I need help. Ive lost/broken an item/piece, can I purchase a one-off issue? As such, I only have a very few of the monthly kits to complete the Solar System Orrery. Service 27. Both the Orrey and Orbiter were 52 kits each. Les meilleures offres pour 1/8 Delorean Back to the Future, EAGLEMOSS, MODELSPA DEAGOSTINI, ISSUES 21 42 sont sur eBay Comparez les prix et les spcificits des produits neufs et d 'occasion Pleins d 'articles en livraison gratuite! Included with this email is a link to an online Google Form containing a short survey. Country/Region of Manufacture: Unknown. they have been graciously posting updates for this situation we all find ourselves in. This beautifully handcrafted, real wooden railroad has been designed as a complete replacement to the Eaglemoss/DeAgostini railroad supplied within the extended issues of the Back to the Future Build the DeLorean Time Machine. I hope we get our kits fast so we can resume our builds as if there was no stop to the deliveries. Again: Thank you! Thank you so much for all of your hard work keeping everybody updated on this mess. It probably wasnt cheap, but maybe an alternative. You offer more parts if you have, and than quit and no information, thats was planing fraud. Why did they not send out this link to customers with partial builds? It originally included links to what appears to be Salesforce-based QA preview sites. If necessary, however, the subscription can be suspended or cancelled at any time. Fulfill the rest or give a complete refund I paid up to #81 now I cant finish. FURTHER UPDATE: PCT/IXO has just confirmed a couple things: First, the solution they are working on for us includes the global market, not just the UK. $363.20 I will of course share those details here and on the Partwork Central Facebook groups ASAP. Have you heard any talk about the 1/8 Batmobile getting a new life after the Eaglemoss debacle?? This situation is constantly changing on a weekly basis, but generally has been moving towards a good outcome. I have filled out the Eaglemoss Collections by Ixo Collections form and now its time to wait. Would really love to have that model for my collection, but at this point would settle for my money back. Fanhome cannot replace any damaged/missing issues from Eaglemoss. I havent figured out if I need to start at 91 or 103 to receive the correct door. Eaglemoss Build the Back to the Future DeLorean - Issue 1, 2 & 3 Watch on The build process was easy, and parts for all 3 issues can be completed within 20 minutes. Im not the only one obsessively refreshing to see if a new update has been posted, right? now available for pre-order from any stage, Just a quick update to let you know that we plan to open the. Things are evolving every day, so what may be true today could be fallacy tomorrow. ISSUES 01-10. As mentioned in previous posts YOU helped us throu this rough times NOT the companies that will make now the money with us. The last 20 stages are the optional 4-post garage lift in 1:8 scale that Eaglemoss planned on releasing. We would need to start our subscription at that issue. Now, I started to order and continue on my build. Is there anything I can do? Do you know when PCT/IXO will accept new orders from prior Eaglemoss customers? But i just have to thank you for everything you shared here. We would need to start our subscription at that issue. Do we know yet the status of the Doctor Who or Solar System collection? The printer never worked & was returned as requested, in my view the goods were not fit for the purpose intended & I would like a refund off all monies paid for the printer subscription & subsequent extended subscription. Hey Everyone, First, does anyone have the PDFs for the Eaglemoss Solar System Orrey? Unfortunately, no. [protected] Visible Eaglemoss charged me for some issues that were never shipped, can you ship them for me free of charge? This stunning collection will be opening for new customers as well. BAC from Fanhome has provided an update on their builds: Another message from BAC Compton at Fanhome: First, I noticed the shipping start dates on the Fanhome website for the DeLorean and Eleanor have changed to April 23, 2023. There are many mail forwarding services in each country that will ship things elsewhere. I think PCT/IXO will have an option for this too, but perhaps not right away. Larger batches of these emails should go out to customers shortly. Dankeschn und Empfehlung! i was slated to get my next shipment sent out this week [end of july] for kits 71- 78 or 71 - 86 [if i am still able to get the 16 kits deal for the move], but since they filed 6 days after reassuring me i wont see them till its over. The final . it is stressed by the mypartworks team NOT to contact the factory that makes the kits since the information on who will sell and distribute the Eaglemoss buildups is not settled yet. I am on issue 82 of the Enterprise and had only built through 60 because I was so sad over the Eaglemoss news. I can no longer build this project. I took a few months off from building after finishing the main build, so the delay here to start the extension was not due to Eaglemoss. I do want to mention that this email does not confirm that PCT/IXO has secured the required licensing/distribution in the US just yet. Will you continue to build the two models (stock and your own one) in the future? Second, BAC Compton from Fanhome has released some new information today: Wanted to let you know the current plan for tomorrow (31stJan) in relation to the four collections taken on from Eaglemoss. [protected]@eaglemoss-service.com Eaglemoss account numbers are not required, just which Issue we want to start our new subscription from. In Spanish: Est atento a esta pgina, har todo lo posible para mantenerla actualizada con la informacin ms reciente sobre todos los ex-Eaglemoss partworks. Refresh your browser window to try again. please be patient it will take time for the dust to settle. Ecto-1 and Enterprise D customers can request notification of when they will be ready to start shipping. It is not intended to be a step-by-step replacement for the instructions, so please read the magazines carefully! Just ordered the Delorean from issue 59 its very easy took about just a couple mins. I really hope we get to finish these, im working on the ecto-1. Opens in a new window or tab. Thank you so much for the tip on manually entering your email. Thank you MarvelPhx for sharing this info. just one more day. Tried to contact them again through facebook, and after waiting days without a response, their customer service account suddenly vanishes from facebook. I have your website bookmarked and check it daily for updates! I dread having to call cause I know it's gonna be a fight every time! A ton of money spent to not be able to finish! However, it looks like agoramodels.com is going to be doing their own DB5. One survey submission per account. Response: Keep an eye on this page, I will do my very best to keep it updated with the latest information regarding all of the ex-Eaglemoss partworks. What a CRAP company! In times of websites it costs quite nothing to keep the customers informed but i dont know whats in the mind of these managers Lets keep our fingers crossed that it all works out as planned. Thank u again. Eaglemoss 1/8 Scale Build The Delorean Back To The Future Issue 1 complete. servizio clienti a domicilio 100% autentico Conversione FERROVIARIO Issue 158 Eaglemoss torna al futuro DeLorean Mondadori Negozio di moda online bring4th.org, 48.16 Le migliori offerte per Conversione FERROVIARIO Issue 158 Eaglemoss torna al futuro DeLorean Mondadori sono su Confronta prezzi e caratteristiche . DOCTOR WHO FIGURINE COLLECTION ISSUE 210 DREAM LORD (#394447474660) i***r . Now Im hoping we dont overload the server when the site goes online. The issue #3 came in broken and they told me basically to bad purchase it again, I should have known then it was a bad company, Desired outcome: June 14, 2021 This is it - the last issue of the build. Okback to the orrery. I built the printer as instructed & up to a point had a unit that was working as was stated in the issue that I had built. Private Only members can see who's in the group and what they post. Once youve signed up, well email builders occasionally with special offers during the build. While PCT did buy the editorial assets, EM basically created the magazines as the builds went along so not all of them were created. However they were still taking money from my account and saying I would receive the latest SPECIAL edition just a few months ago. I will build the extension anyway just for fun. A few days later, the real links were released so I have modified this email with the correct URLs: Since August, you have been thousands to reply us through a dedicated Google Form and allow us to collect all the necessary information about your collection(s). As of today 8/12/22 the notice of intent filed by EagleMoss in the UK is officially accepted. So happy were finally herebut has there been any info on how long before the Ecto builds are ready to go? ComplaintsBoard.com is a leading complaint resolution website on the Internet. Wow this company has the worst customer service ever. I started this build up kit back last year and only received kits 1-30 but that's it nothing more. ~Don W. three things here I created this site to share my own build progress and hopefully offer hints and tips I discovered along the way. Nothing. Some good news and movement (the above may change so please read this as guidance only at time of posting). Issue imagery by Fanhome Inc. MyBTTFDeLorean.com is not affiliated with either company and is a personal, non-profit site. The Eaglemoss DB5 was not made by PCT/IXO. Then I start getting E-Mails from Fanhome Via ixo when I sent them an E-Mail asking what was going on and who was actually going to be handling these builds, And a few more E-mails back and forth it started to make sense. Not like I can return it and everything is still in the original packaging started this in 7/16/2019 a d had to stop because of the hole covid thing and was stating it back up on 7/13/2022 but then find out a weeks later that they filed for bankruptcy, so like I should be able to get my money back but unlike, Desired outcome: Smooth transaction with no problems. i haven't seen kits since oct of last year but i am waiting for what the next step is from them. The total amount that was charged to my account was 263.55 and that is what I want refunded back. Im owed a free item that Eaglemoss never sent, can you send it to me? Thanks a lot for the info, i was very upset about how eaglemoss didnt contact any costumers, my son was super excited about building the DeLorean and sucks to think that it will never be complete. I agree. Again, thank you. Would have been nice to receive notice of such potential bankruptcy. Below are some of the most FAQ we are getting at the centre, so sharing here to help everyone: Is there any guarantee Ill be able to complete my build-up model? Any advice or info is appreciated! To complete this DeLorean build up. I would also confirmation the is being dealt with. My last shipment was for issue 4, and the next shipment was the proton packs. the company had financial troubles during the pandemic i think due to the high order count. There should have been something that can be done. i'm only halfway done with my model. This complaint was posted by a verified customer. Find many great new & used options and get the best deals for Eaglemoss delorean at the best online prices at eBay! and to compensate for time for chase and 4 month now add to the build. Youll receive details and prices in advance so you can tell us if you dont wish to receive these. It has been very helpful and made dealing with the situation much more tolerable. However, PCT did say that assembly instructions for all stages would be included with any parts purchased from them. Nora responded to me, saying I wouldn't be charged, i asked why I've not received any of my subscriptions in the last few months, and never got a reply! Click to . Something tells me that DeAg might have the original artwork for all the DeLorean magazines and does the Japanese translations and different articles as needed. Thank you again also for your hard work to keep us updated all that time! Now I guess they will just sit. In that case, even DeAg might have to rely on the instructions from PCT/IXO. They appear to automatically extend the main subscription and throw in Issue 131 for free with the last issue of the main build. Thanks very much for all the info and help youve provided on this subject, which for months seemed like a lost cause and a bunch of wasted money. Eventually I requested a refund & was told to return my printer so that it could be checked at the factory who would repair & test and return it to me once any issues that I had resolved or a replacement sent out to me.
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