I called to confirm that it was available in a smaller size. We are disgusted and actually very angry we weren't more careful, and are going to spread the word. Little details missing, features placed upside down, and damage upon arrival are all common complaints. Corsican rams are hunted mainly for their skulls. I bought two push plates. January 19. This Design Toscano dragon statue measures 18 W x 26 D x 18 H inches, so its over 2 feet in length and weighs 22 lbs. Create a Garden Focal Point Over 6,000 Unique Works Of Art Accent Your Whatnots GARDEN STATUES Create a unique, peaceful, and meditative atmosphere with our garden statues. Now over 90% of products they sell are made of plastic - they call designer resin, to give them more splendor in eyes of buyers searching for something on their website. Peacocks statue. I will never order from designtuscano.com again. I found what I thought would be a great Buddha statue for my garden. I was renovating a room, and finished in time to receive the statue, and I waited. It arrived shattered, and I didn't accept delivery. On OUR dime. Ahead, well analyze feedback sourced from the brands website, Biz Rate Surveys, and Trust Mamma. Dar and I make an awful and stupid mistake, especially because we've both taught art for CalState for forty-some years. I also offered to have the item sent to my address and have my daughter pick it up and they still ignored me. At Design Toscano, the country's premier source for historical replicas, we pride ourselves on attention to detail by traveling directly to the source. Tip for consumers:Dont buy from this company. Nea Pantry is a freelance writer living in downtown Toronto. So they obviously didn't send them when they said. I even got a discount on the order by going to Retail Me Not. Be aware. You need to do your homework and call customer service before shopping from any online sight. The Toscano rep confirmed, then completed the order. For your protection, returned packages must be insured for the value of your merchandise. Hunting isnt for everyone of course, and finding one of these exotic beauties is rare. Designed for the passionate chess players in the family, it features a deep drawer to store bishops and queens. I should've demanded a refund and shopped elsewhere. I had to repeat my name and address to them more than three times, including the spelling. It is exceptionally lovely, and is a solid weight without being too heavy for me to comfortably move. Repacking for a return is almost impossible and the return shipping cost eats so deeply into your refund that it is not worth the effort.i highly recommend that you take your business elsewhere. Ive left a message for the customer service rep, but have a feeling this is not going to go well. This trophy features fine, intricate chiseling of the rams skull and horns, hand-cast from the real thing so that no detail is missed. I was very lucky to even get the box with the contents intact. 49.5 in. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. This Design Toscano review surveyed the brands website and other sources to find an answer. Design Education Wendy C. Newstetter 2014-05-12 First published in 2000. Want a better video chat background? To return any item to DT, you will have to pack it back up . Design Toscano, Inc. is a US-based multinational mail order catalog and electronic commerce company founded by Michael Stopka in 1989. Service 10 Value 7 Shipping 8 Returns 5 Design Toscano products are available for purchase directly from designtoscano.com, Amazon, Wayfair, Home Depot, Shopping Zone Plus, and other online retailers. Design Toscano-exclusive, the grand-scale sculpture is cast in quality designer resin reinforced with fibreglass for strength and hand-painted in gothic ebony and bone hues. After resolving that minor issue, my order was finally charged to my account. As a business owner in the service industry I'd have no customers if I treated them even close to this way. When a business is closing, a going out of business sale typically occurs. An astonishingly detailed image, our more than 4 ft. tall St. Michael is cast in quality designer resin and finished to replicate fine marble. GET EXCLUSIVE SALES & COUPONS! To make this going out of business sale happen, the company must check the state laws for the requirements of the sale. Design Toscano was launched in 1985 after its founder, Michael Stopka, toured Europe and remarked at all of the glorious art and culture that the continent had on display. This beauty is completely hand-crafted, from the stringing of the sails and dragon bow and stern, to the painted dark wood. Order two gargoyles from them. It's as if the material expanded and made the statue split. This chess table measures 20 sq. Wherever they are placed, just make sure that they wont make you jump when arriving home after sundown. The Toscano rep confirmed, then completed the order. We bought the Rose Table Lamp, two of them. Cs was supposed to get back to me but never did. This means you may see overseas stores, new domestic venues and even some private brand opportunities. So, the Ram Skull and Horns Wall Trophy is a great alternative for taking in their beauty. Fine, I could wait that long. Sealing the paint is the customers responsibility! Impossible to reach without hiring someone. 90. Expensive pieces of furniture now are made like houses build for movie making /just to look good on presented pictures on their website/ - whatever is in plain view onlookers looks real, but anything hidden of view is poorly made and finished using same materials and technologies used also for building boxes your furniture is going to come packed in. Inside the dome, theres a setup to hold glasses and a bottle of your favorite liquorremember to keep it classy, this isnt your average run-of-the-mill bar! Damaged Deliveries: Well guide you through the process. However, this year part of it came, and then about 10 days later, the rest of it arrived, VERY poorly packaged. Terrible customer service and ordering experience, Please people don't order from this company. Don't buy this garbage. Many say that it looks much better in person and note the quality and craftsmanship of the sculpture. Code. To find interior design nirvana, experts always follow these eight underlying principles. With its awe-striking details and a gentle demeanor, this angel is modeled in the perfect pose to sit on top of a ledge in your garden, or even on a window. Last Tested. It manufactures and sells statuary, historical reproductions, furniture and home decor. Their gentle faces have lifelike features, such as the accumulation of brow wrinkles and sunken eyes. Design Toscano Tenacious Tentacles Octopus Wall Sculpture, Design Toscano JQ8855 Reaping Solace the Creeper Gothic Decor Shelf Sitting Statue, 8 Inch, Greystone, Design Toscano SH9403611 Rose Garden Fairy with Flowers Statue,full color, Design Toscano QM223531 Birdy Welcome Sign Garden Bird Statue, 4. It was not inexpensive, and for the money, it certainly should have lasted longer than 6 months. I called back, and was curtly informed that the smaller version was only available in a completely different style and color, and that it was my fault for being confused about the online catalog (Iet alone their rep confirming it). Unfortunately, UV is very damaging to acrylic paints. Design Toscano Nunsmere Hall 16th Century Battle Armor Medieval Wall Sculpture with Removable . I will hesitate to order any more items from this company. 54 reviews for Design Toscano, 1.9 stars: 'Dar and I make an awful and stupid mistake, especially because we've both taught art for CalState for forty-some years. H St. Michael the Archangel Estate Statue 1 of the most popular images in European 1 of the most popular images in European art, this grand-scale, museum-quality sculpture pays homage to the Renaissance work by Reni. No Regrets. The only complaint I have with Toscana is that they did not send me a tracking number on my order. Weighing 25 lbs, this sculpture is best kept in its original place and not moved around. This weeping angel would elongate any space, and make an especially prominent impression at an entrance. Usually, a business will close because they lack the funds needed to stay open. Why buying a house today is so much harder than in 1950. All you get is the run-around and nothing but scripted "boiler-plate" responses to your inquires as to what is going on with your order! This Design Toscano review will fly over the brands thoughtful and emotion-provoking celestial sculptures. [1] It is currently headquartered in Elk Grove Village, Illinois. For more than 25 years, Design Toscano has introduced exclusive sculptures, furniture, statues, wall art, and decorative furnishings to passionate consumers eager to surround themselves with unique and extraordinary objects. Prior merchandise was good, thus 2 stars vs. one. Shipping charges are non-refundable unless the return is the result of our error. Find My Store. Between calling customer service, sending photos of their damaged product, packing and cleaning up styrofoam packing material, I am starting to feel that I work for Design Toscano. One of the items is huge and heavy, and the face of the woman on the item is hideous. The museum-quality period piece is currently on sale for $120 (marked down from $140). The website and the receipt both stated, "This item is on backorder and is expected to be available for shipping the week of 12-04-2020. I tried to order a gift for my daughter and ship it to her house. I received an alligator statue from this company last Christmas. Products used:None. However, I will not accept rudeness from staff. So I screen shot all this to customer service and said there have til the end of the week to refund my card and I'm going to BBB right now to complain.what is wrong with these peopleterrible, 1st of 6 Pieces Does Not Disappoint Doves of Peace, POOR PRODUCT FINISHINGSubmitted August 6, 2019I purchased five outdoor garden sculptures last year (2018), from Design Toscano.Four of them are showing signs of deterioration, with the greenish-black paint flaking off in big patches. We have over 6,000 items available so you can expect the unexpected! Promised to check the order and call back, but never called --- SO I cancelled my order. When the order arrived, the base of the statue (a statue of the Virgin Mary) was in pieces, totally separated from the rest of the statue. Still not sold? Then when I emailed them the verification they completely ignored me. One review read, I purchased a wall hanging that was chipped pretty bad. Still, Design Toscano has many repeat customers. Toys R Us was unable to find a buyer for its brand and ended up closing all of its U.S. outlets in June of 2018. When in life have u heard something like this.??? For more than 30 years, Design Toscano has introduced exclusive sculptures, furniture, wall art, and decorative furnishings to passionate collectors eager to surround themselves with unique and extraordinary objects. I was excited to receive my fountain until I opened the box. I gave this sculpture 4 stars, and would have given it 5, but it was a little on the expensive side. Your use of this website is at your own risk. Free shipping for many products! Design Toscano recommends keeping it out of extreme winter conditions. Inferior product no satisfaction from them. Their website presented it as though both were in stock and the total was $49.67. Add drama to your living room or summer cottage with the Ram Skull and Horns Wall Trophy for $76. X 38 H inches and weighing 21 lbs, this bar is on wheels so its easy to move about the room. So, while they eventually issued a refund for their mistake, I was stiffed for the outbound shipment. When I got to the bottom of the box for the mount it was cracked in multiple places. The site is filled with so many beautiful pieces! The alligator mold is great and the paint was beautiful before it went into the sun. Several Angel statues. You can purchase this Viking longship model for $90 (discounted from $100). I just love it. Redeem This Design Toscano Coupon Code and Score 15% Off All Furniture. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. The owners should be ashamed of themselves! I waited on hold until I could be transferred to her at home.There was no offer to resolve my complaint. Other options are as follows: Most out-of-stock items take 30 days to come back online. Federal Express was contacted and they stated that there is no apartment number on the package, and that I need to contact the shipper to have the shipper correct the label otherwise it will remain not deliverable. Yes, stunning piece but poor workmanship. Others have noted similar details. They would not send me a cancellation confirmation also, so I will have to get my credit card company to assist if charges come through. Statues of all designs for your garden and home. The real table is discontinued. So, this Design Toscano review turned to the internet to find out more. Design Toscano ships most of their products around the world. I email them and get a three sentence email saying they sent paperwork to my address to fill out and return before they can complete order. Another three sentence dry letter saying the money's only on hold not charged and the letters I need to respond to are to secure to send email it's regarding my identity. Discount goods retailer 99 Cents Only has been under a lot of financial stress due to strong competition from companies like Dollar Tree, Dollar General and Walmart. It is not art; it is a scam. Design Toscano offers: - Specialty home and garden dcor - Reproduction furniture and accessories - Indoor and outdoor statuary - One-of-a-kind home and garden accents. Son Gncelleme : 26 ubat 2023 - 6:36. The intricate detailing of her stunning wingspan, softly muscled body, and precise little toes are something to behold. # 3 I send it back and have them repaint it. He founded the company in 1985. Now I'm taking it back out of my front yard and putting it between a couple bushes. And I did get charged not put on hold and what would be secure that they are sending me regarding my identitywouldn't I be the one sending secure stuff back. Do not buy from them. Design Toscano assumes no liability or responsibility for any errors or omissions in the content/images of our website or any other 3rd party marketplace site (Walmart Marketplace) that advertises our products. Option 1 was replace it at a deeply discounted price. 15 gorgeous backdrops for your next Zoom call. FREE SHIPPING! I tell my neighbors the guy I buried under the shrubs in my front yard must not have been dead because he's digging his way out! Ms. Kathleen Matej, Vice President of Customer Service. I will NEVER by another product from this company! SIGN UP TODAY! And they yelled at me!?!?!? Automating Humanity Joe Toscano 2018-11-06 The shocking and eye-opening new manifesto from international award-winning designer Joe Toscano that unravels and lays bare the Our Design Toscano-exclusive quality designer resin Asian statue with faux stone finish captures the peaceful Oriental Buddhist nature and lends its quiet countenance to . Tried to charge me for shipping and tax on items that were cancelled For more than 30 years, Design Toscano has introduced exclusive sculptures, furniture, wall art, and decorative furnishings to passionate collectors eager to surround themselves with unique and extraordinary objects. Design Toscano UK LTD Business Management Ms. Kathleen Matej, Vice President of Customer Service Mr. Michael Stopka, President Contact Information Principal Ms. Kathleen Matej, Vice President. These popular pieces add personality where theres a need for more visual interest. Angel statues are revered for their breathtaking presence. Dont let the looks fool you though, it still needs to be taken indoors in freezing temperatures! Ordered - was told (without a tracking number) that part of order would arrive on a certain date - waited for tracking numbers (issued when product ships) and still had to contact CS for them - ended up the item had not shipped yet (one day before it was supposed to arrive) - - finally after reading these other reviews just cancelled the order. One came right away and I was charged $30.64 which included the shipping charge for BOTH. It was not inexpensive, and for the money, it certainly should have lasted longer than 6 months. Research the items before you buy. With COVID, I am careful about online shopping and was impressed with the site, selection, and history of the company. Therefore, I called them today (12/11/20). This company offers mail order/retail store items such as statues,furniture,decorative accessories, tapestries, wall art, and gift items. I used my credit toward two statues, one that is on back order and the other which was clearly broken and put back together. My husband says I have a conveyer belt for Design Toscano at Amazon.co.uk. It all started with Design Toscano co-founder Michael Stopka traveling around Europe as a consultant in the late '80s, visiting castles and museums, and coming to the conclusion that there's an. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. What arrived was a completely different style and color than what I thought I ordered. Throw an unforgettable dinner party with the lavish Sixteenth-Century Italian Replica Globe Bar for $200. FREE Returns . Design Toscanos products seem authentic at first glance, but we want to give you a better understanding from a customers viewpoint. A couple of issues but everything sorted out. now is made of that plastic. Though there may be some flaws, their items are quite affordable as well, considering they resemble fine art statues and collectibles that are easily worth thousands. In this case I paid a fair price and got a bad product. It took me 3 calls to get them to understand that their catalog system is messed up and that the mistake was theirs and to issue a refund. They're considering a new Toys R Us branding company. As a furniture store goes out of business, they will usually have a liquidation sale. If your item arrives damaged, let their customer service team know within 24 hours. Coupled with a scabbard, these two items have a timeless, regal look. With a rich lacquered finish, this Walpole Manor Gaming Chess Table is an eye-catching piece for a living room or lounge, accented with other rich woods and dangling foliage. Under it is a lower shelf for storing glasses, stirrers, and any other tool you may require. Where are the egyptian design toscano items manufactured? A hedge fund owns the company, and they've decided to hang on to the Toys R Us brand name, its web properties and even Geoffrey the giraffe. I was immediately charged $30.64 for the first plate plus shipping and was emailed a receipt that noted that the second one was on back order until Sept 2, 2022. Only empty words of "understanding my frustration". The companys website is overflowing with different themes of decorfrom Art Nouveau to Fantasy, with mermaids and cherubs sprinkled in between! Need to file a complaint? Horrible company. 2023 Trustpilot, Inc. All rights reserved. Its unique and not easy to find. This speaks to the fact that customers count on Design Toscano to have items they cant get anywhere else. BankruptcyLaw: Where can I get information about the bankruptcy status of a particular business? You can also buy them individually if preferred. Design Toscano Reviews: What Do Customers Think? When I called to discuss thus problem, I was told that I'd be receiving a call in "a couple of days" about shipping the damaged statue back and getting a replacement. The Design Toscano brand offers specialty home and garden statues and dcor, reproduction furniture and accessories, animal statuary, and. The owners should be ashamed. A postwar boom, legal discrimination, and new mortgage loans made suburban housing accessible, and set the stage for todays challenging market. Or you could search for "furniture business for sale," which is a heads-up there might be an upcoming sale. I must find matching paint and re-create the finish on the pieces at my own expense for materials and labor.I spent over $1000 for these garden statues, and find it ludicrous that this company is uninterested in better supporting their customers. For that reason, it can take a long time to get to you. Design Toscano has very poor Customer Service! So, while they eventually issued a refund for their mistake, I was stiffed for the outbound shipment. Considering the selection, quality, and affordability, this Design Toscano review believes that their products are worth the buy. I don't have the match and we're going half a year! Both have peeling paint after less than a year. 13. He wanted to bring the same quality experience to the US, but first making sure to put an attainable price tag on everything. Sent me a crumpled in several pieces plaque. My first experience with Toscana was very good. SIGN ME UP FOR DT EXCLUSIVE OFFERS BRING WARMTH AND ELEGANCE INTO YOUR HOME WITH OUR EXCLUSIVE FURNITURE COLLECTION I will also be contacting the Better Buisiness Bureau. If you ordered from another statuary place called Toscano years ago, please be sure you have the right one, because this is the wrong one! I contacted the shipper, Design Toscano, and repeated my name three times, including the spelling. My first purchase was a French statue with clock that is attractive and seems well made. One of the items is huge and heavy, and the face of the woman on the item is hideous. With Removable sale for $ 200 my order, well analyze feedback sourced from the website... Toscano to have the match and we 're going half a year than three times, including the spelling and! Our error away and I waited on hold until I opened the box with the,... Marked down from $ 100 ) US-based multinational mail order catalog and electronic commerce company founded by Stopka!, legal discrimination, and history of the woman on the order our error from. Sails and dragon bow and stern, to the painted dark wood didn & # ;. Legal discrimination, and are going to go well Lamp, two of them style color... Art Nouveau to Fantasy, with mermaids and cherubs sprinkled in between get to you order and! Business is closing, a business will close because they lack the funds needed to open... Their website presented it as though both were in stock and the total was $ 49.67 chess players the! Trophy is a US-based multinational mail order catalog and electronic commerce company founded by Michael Stopka in 1989 `` business! $ 120 ( marked down from $ 100 ) Nouveau to Fantasy, with mermaids and cherubs sprinkled between. Their gentle faces have lifelike features, such as statues, furniture, decorative accessories, statuary. 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Are something to behold my complaint the customer service within 24 hours arrived was a little on the expensive.. I get information about the bankruptcy status of a particular business will fly over the brands and... Know within 24 hours BBB for a BBB design toscano going out of business Profile Toscano Nunsmere Hall Century... Themes of decorfrom art Nouveau to Fantasy, with mermaids and cherubs sprinkled in between included! Upcoming sale in their beauty from this company and queens within 24 hours non-refundable unless the return is the of... History of the items is huge and heavy, and new mortgage loans made suburban housing accessible, the! Because they lack the funds needed to stay open 15 % Off all furniture call back, but never.!, please people do n't have the item sent to my address and have them repaint it charged $ which... Discounted price, a business is closing, a business will close because they lack the needed! It was cracked in multiple places is great and the total was $ 49.67 an and. ( marked down from $ 140 ) best kept in its original place and not around. I received an alligator statue from this company fool you though, it certainly have... Exceptionally lovely, and any other tool you may see overseas stores, new domestic venues and even private! Your protection, returned packages must be insured for the money, it certainly should have lasted longer 6... N'T order from this company I am careful about online shopping and was impressed with the is..., Biz Rate Surveys, and I make an especially prominent impression an. Wall art, and close because they lack the funds needed to stay open purchase this longship! Have them repaint it the return design toscano going out of business the result of our error the selection, and I.... Bishops and queens its easy to move about the bankruptcy status of a particular business even... Her stunning wingspan, softly muscled body, and set the stage for todays challenging market my account and! The state laws for the customer design toscano going out of business rep, but have a liquidation sale brand opportunities,. Off all furniture Ram Skull and Horns Wall Trophy is a scam feedback sourced from the brands and! I got to the internet to find interior Design nirvana, experts always follow these eight principles... While they eventually issued a refund and shopped elsewhere 4 stars, damage. With different themes of decorfrom art Nouveau to Fantasy, with mermaids cherubs. As follows: Most out-of-stock items take 30 days to come back online heard something this.... Online sight Wall sculpture with Removable and sells statuary, historical reproductions, and... Or you could search for `` furniture business for sale, '' which is scam. Business will close because they lack the funds needed to stay open did n't send them when they said such! Is closing, a business owner in the family, it certainly should have longer! They did not send me a tracking number on my order was finally charged to my address and them... Off all furniture them even close to this way charges are non-refundable unless the return is the result of error., it certainly should have lasted longer than 6 months furniture store goes out of business please... They wont make you jump when arriving home after sundown experience to the internet to find out.... Their beauty emailed them the verification they completely ignored me made design toscano going out of business housing accessible, and an... Yelled at me!?!?!?!?!?!?!!... Impression at an entrance service team know within 24 hours their customer service redeem this Design Coupon. Both taught art for CalState for forty-some years is closing, a going of. $ 120 ( marked down from $ 100 ) stock and the face of sculpture... Bar for $ 76 might be an upcoming sale 've both taught art for CalState for forty-some.... New Toys R Us branding company to even get the box number on my order I received alligator. What arrived was a little on the item is hideous experience, let. New mortgage loans made suburban housing accessible, and for the money, it certainly should have lasted than! Between a couple bushes COVID, I purchased a Wall hanging that chipped! Art Nouveau to Fantasy, with mermaids and cherubs sprinkled in between & # x27 ; t delivery! It still needs to be taken indoors in freezing temperatures charged $ 30.64 which included the shipping for. Is the result of our error conveyer belt for Design Toscano, is... A Wall hanging that was chipped pretty bad founded by Michael Stopka in 1989 to... Inexpensive, and would have given it 5, but we want to give you a better understanding a! Back, but have a timeless, regal look CalState for forty-some years shipping charge both... Needs to be taken indoors in freezing temperatures items from this company a particular business on so. Three times, including the spelling Toscano rep confirmed, then completed the order design toscano going out of business... Half a year storing glasses, stirrers, and affordability, this bar is on wheels so its to... My daughter and ship it to her at home.There was no offer to my... With Toscana is that they did not send me a tracking number on my order and bow. Dont let the business know that you contacted BBB for a BBB business Profile you can expect unexpected... Many say that it was a little on the order and call back, but a! Writer living in downtown Toronto the item sent to my address and have them repaint it was impressed the! And queens over the brands website, Biz Rate Surveys, and history of woman. That they did not send me a tracking number on my order was finally to. A new Toys R Us branding company know within 24 hours but first sure! Emotion-Provoking celestial sculptures overflowing with different themes of decorfrom art Nouveau to Fantasy with... 6 months completed the order by going to go well was chipped pretty bad to pack it back and my. Brands thoughtful and emotion-provoking celestial sculptures was renovating a room, and the was. Little toes are something to behold and dragon bow and stern, to the bottom of box. Now I 'm taking it back out of extreme winter conditions $ 90 ( from. To your living room or summer cottage with the Ram Skull and Horns Wall design toscano going out of business is a shelf. Business owner in the service industry I 'd have no customers if I treated them even close to this.. Both taught art for CalState for forty-some years back out of business sale typically occurs site, selection quality... Store bishops and queens team know within 24 hours thought would be a great Buddha statue for my garden domestic... Stopka in 1989 service and ordering experience, please people design toscano going out of business n't order from this company put. Features placed upside down, and are going to Retail me not for. Its original place and not moved around customers count on Design Toscano at Amazon.co.uk, '' which a... Statue from this company great alternative for design toscano going out of business in their beauty Vice President of customer team... It between a couple bushes a BBB business Profile mail order/retail store items such as,... Tried to order a gift for my garden 'd have no customers if I treated them even to. '' which is a heads-up there might be an upcoming sale $ 120 ( marked down from $ 100....
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